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At DEVA, we are committed to delivering your orders efficiently and reliably, while
maintaining transparency throughout the shipping process.
We currently ship to addresses within Germany, all EU countries, and selected
international destinations. If your country is not listed during checkout, please contact us at
contact@deva-international.com, and we’ll do our best to assist you.
Orders are processed within 1 to 3 business days after payment confirmation.
Orders are not shipped on weekends or public holidays. You will receive a shipping
confirmation email as soon as your order is dispatched.
All orders are shipped via DHL.
• Within Germany: Estimated delivery time is 2 to 5 business days.
• Within the EU: Orders are generally delivered within 4 to 8 business days.
• International: Delivery may take 7 to 14 business days, depending on your location
and customs processing.
Please note that all delivery times are approximate and may vary due to factors such as
customs, peak seasons, and local delivery conditions.
Shipping charges are calculated at checkout and depend on your delivery address and the size and weight of your order.
From time to time, we may offer free shipping promotions, which will be clearly
communicated on our website or via email.
For orders shipped outside the European Union, customs duties, import taxes, or other
applicable charges may be imposed by your local customs authority. These charges are not included in the product price or shipping fee and must be paid by the customer upon delivery. We are not responsible for delays or costs resulting from customs processing
Once your order has been shipped, you will receive a confirmation email with a DHL
tracking number. Please allow up to 24 hours for the tracking information to update.
While we strive to ensure timely deliveries, DEVA Internationale Handels UG is not liable for delays caused by the carrier, customs clearance, or any circumstances beyond our control. We are also not responsible for packages lost due to incorrect shipping information provided by the customer.
Please ensure your shipping address is correct at checkout. If a package is returned to us due to an incomplete or incorrect address, we will contact you to arrange re-shipping. Any additional shipping costs incurred in this case will be the responsibility of the customer.
For any shipping-related questions, please reach out to us at contact@devainternational.com.
We are happy to help and want to make sure you receive your order as smoothly as possible.
Contact Information
We are happy to assist you with any questions regarding our products, orders, or general inquiries.
Please feel free to reach out to us using the contact details below or through our contact form.
Company Name:
DEVA Internationale Handels UG (haftungsbeschränkt)
Registered Address:
Koblenzer Str. 138
53177 Bonn
Germany
Email:
contact@deva-international.com
Phone:
+49 1520 7305491
Website:
https://deva.fashion
Commercial Register: HRB 29072
Register Court: Amtsgericht Bonn
Managing Director: Omkar Suresh Kulkarni
VAT ID: DE369424419
For business inquiries, press, or collaborations, please email us directly at contact@devainternational.com.
We aim to respond to all emails within 1–2 business days.